Legal Notice

Welcome to Meldriva.

This Legal Notice provides general information about the operation of meldriva.com, the use of website content, product information, intellectual property, and other matters relating to our online store.

Meldriva is an online automotive essentials store operated by ZHWC TECHNOLOGY CO., LIMITED.

We aim to provide clear product information, accessible customer support, and a straightforward online shopping experience.

By accessing or using this website, visitors acknowledge the information and conditions described in this Legal Notice, subject to applicable laws and consumer rights.

1. Website Operator

The Meldriva website is operated by ZHWC TECHNOLOGY CO., LIMITED.

Our online store focuses on practical automotive accessories, including car cleaning and detailing supplies, interior and travel essentials, and car care tools.

Information about our business and customer support channels is provided below to help visitors understand who operates the website and how to contact us.

We aim to maintain accurate business information and make relevant store policies accessible to our customers.

2. Website Information

Meldriva provides product listings, photographs, descriptions, specifications, prices, and general shopping information for customers.

We make reasonable efforts to present information clearly and keep website content relevant to the products offered.

However, occasional errors, omissions, or technical inaccuracies may occur.

Product details, availability, prices, and website content may be updated when necessary.

If a material error affects an existing order, we will review the circumstances and communicate an appropriate resolution to the customer.

Customers are encouraged to review product information and applicable store policies before completing a purchase.

3. Product Information and Intended Use

Meldriva offers automotive cleaning products, interior accessories, travel essentials, and practical car care tools.

Customers should review the relevant product specifications, dimensions, materials, usage instructions, and compatibility information before purchasing or using an item.

Some automotive accessories may require appropriate installation, handling, or maintenance.

Products should be used according to their intended purposes and any instructions supplied with them.

Unless expressly stated in the relevant product description, our products are not represented as professional automotive repair equipment or substitutes for qualified vehicle maintenance services.

We do not guarantee universal compatibility with every vehicle model.

If you have questions about a product's suitability, please contact our customer support team before placing an order.

Nothing in this section limits customers' rights concerning products that are defective, misdescribed, or otherwise fail to meet applicable legal requirements.

4. Intellectual Property

Website materials, including brand identifiers, text, photographs, graphics, layouts, and other content, may be protected by applicable intellectual property laws.

Such materials remain subject to the rights of their respective owners.

Visitors may access website content for personal shopping and informational purposes.

Unauthorized reproduction, redistribution, modification, or commercial use of protected materials is not permitted unless authorized by the relevant rights holder or otherwise allowed by applicable law.

References to third-party products, technologies, or trademarks, where applicable, do not imply sponsorship, endorsement, or affiliation unless expressly stated.

If you believe that content displayed on our website infringes your intellectual property rights, please contact us with sufficient information to identify the material and explain your concern.

We will review relevant notices and take appropriate action where necessary.

5. Third-Party Services and External Links

Meldriva may use third-party services to support website functionality, online payments, order management, shipping, and other operational requirements.

Certain pages may also contain links to external websites or resources.

Independent third-party websites and services may have their own terms, privacy policies, and operating procedures.

Meldriva does not control the content or practices of independently operated external websites.

We encourage visitors to review the relevant terms and policies before interacting with third-party services.

Our use of external services does not exclude any responsibilities that we may have under applicable law.

6. Website Availability and Security

We aim to maintain a functional, accessible, and convenient online shopping environment.

However, website access may occasionally be affected by scheduled maintenance, technical updates, service interruptions, or circumstances beyond our reasonable control.

We may take appropriate measures to maintain website security, address technical issues, and protect customer information.

Visitors are expected to use the website responsibly and avoid activities that could interfere with its operation or security.

We cannot guarantee uninterrupted website access or that every technical issue will be prevented.

Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded or limited.

7. Consumer Rights and Store Policies

Purchases made through Meldriva are subject to our published store policies and applicable consumer protection requirements.

Customers are encouraged to review the following pages:

• Terms of Service — General conditions for using our website and placing orders.

• Shipping Policy — Shipping charges, order processing, estimated delivery periods, and delivery-related information.

• Return & Refund Policy — Return eligibility, refund procedures, cancellations, and shipping responsibilities.

• Privacy Policy — Information about how personal data is collected, used, and handled.

• Contact Information — Customer support channels and business details.

These policies are intended to provide customers with clear information about our shopping procedures and services.

If a provision of this Legal Notice conflicts with mandatory legal rights or protections, the applicable legal requirements will prevail.

8. Updates to This Legal Notice

Meldriva may revise this Legal Notice when necessary to reflect changes in website operations, product information, business practices, or applicable requirements.

Any updated version will be published on this page.

We encourage website visitors and customers to review relevant policies periodically.

We aim to maintain clear and accessible information about our business operations and customer services.

9. Contact Information

For questions about this Legal Notice, website information, product inquiries, intellectual property concerns, or other matters relating to Meldriva, please contact us using the details below.

BRAND: Meldriva

LEGAL COMPANY NAME: ZHWC TECHNOLOGY CO., LIMITED

OWNER / REPRESENTATIVE: Pan Zhiwei

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +852 6536 8074

WEBSITE: https://meldriva.com/

BUSINESS ADDRESS: FLAT H 45/F, TOWER 10, DISCOVERY PARK, PHASE 3, 398 CASTLE PEAK ROAD, TSUEN WAN, HONG KONG